- What fees apply?
PikPak is completely free
- How do the package sender and receiver contact with each other?
The advertiser (the package sender) sees the name and phone number of the person who submitted the offer (the person who wants to take the package). After comparing all the offers received, the person posting the advertisement will contact the best offerer.
- What steps does the platform take to protect users from scammers?
Our moderators check all the advertisements before posting. We also check all the complaints of our users. All the users who violate the rules will be banned.
- How will PikPak ensure the security of your personal data?
Your personal information is stored in our system in encrypted form, which is not accessible to the public.
- What’s our responsibilities?
The platform is a specialized classifieds website, through which the sender of the package and those who want to take it find each other. All arrangements are then made between those individuals, so the platform can't take any responsibility.
- What to do when my statement is not approved by a moderator?
If you feel that our moderators are disapproving your statement without any reason, write to us and we will re-examine it.
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